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| FTS, Inc.

Applications & Data Specialist

Rochester, NY (FTS HQ)

The FTS Applications & Data Specialist is truly a functional trailblazer, a continuous learner, and an integral member of the FTS team. Building relationships and providing premium-level service to all stakeholders is absolutely required. The individual in this position will get hands-on experience across a range of data processes by working through the entire data journey. The focus will be on data collection strategy and how it impacts all internal stakeholders from team operational processes to final data output. This is a unique opportunity to join a high growth company and meaningfully contribute to the data function. The Applications & Data Specialist will continuously exude the following FTS Core Virtues:

  • Trust
  • Be Yourself
  • Community
  • Ownership
  • Think “Better”

Check out our Culture Deck & our Annual Impact Report!


  • Great healthcare, dental, and vision plans with employer contribution
  • 401k with match
  • Unlimited PTO & paid holidays


Duties and Responsibilities

Individual Contributor Duties

Applications (45% of time)

  • Provide support to team as the subject matter expert on internal softwares including our CRM software, metric reporting software, and lead generation software
  • Understand the role applications play in operational and data processes
  • Make updates to software that enhance data collection strategy, internal operations and efficiency
  • Stay up to date on user experience, workflows and best practices in our softwares

Data (40% of time)

  • Develop and manage data processes to improve and enhace data quality
  • Monitor data processing performance by performing regular data quality reports
  • Compile, categorize, tabulate and verify information and data
  • Update and manage metrics in analytics and reporting platform
  • Conduct regular exploratory data analyses to scrutinize data
  • Identify trends and understand relationships among internal datasets
  • Prepare reoccuring and ad-hoc reports
  • Work closely with data analytics manager on analytics initiatives

Operations (15% of time)

  • Document application, operations and data procedures
  • Work closely with leadership on developing, implementing and managing operational processes with a focus on how it impacts data collection
  • Partner with Talent and Training Specialist to develop and manage the FTS Training and Development program is it relates to software and processes

Other duties as assigned.

Positively contributes and drives forward the internal company culture

  • Each employee plays a major part in maintaining the FTS brand, reputation, and culture, both internally and externally.
  • Each employee’s opinion, advice, or criticism is welcomed and encouraged in order to shape and extend our brand and what we stand for.


Skills & Experience

Minimum Education/Experience

  • Bachelor’s degree in Business, Operations or related field
  • 1+ years of experience working in operations or with applications

Preferred Education/Experience

  • MBA with a focus or interest in data
  • Experience working with a CRM or databases

Skills Required

  • Detail oriented
  • Exceptional written & oral communication
  • Strong organizational skills
  • Ability to seamlessly multitask from one item to the next
  • Growth mindset
  • Balanced energy & work ethic
  • High regard for ethical behavior

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills
Knowledge of Microsoft Office Suite.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of the job, the employee is regularly required to sit, use hands, and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.

Fast Tracking Solutions (FTS Business Consultants Inc.) is a proud equal opportunity employer. We will consider all qualified candidates regardless of race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation, veteran status or genetic info.

Think you’re the right fit?

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